Privacy Policy

We welcome your interest in this “web site” (‘palox.co’, ‘we’ or ‘us’).  This web site is owned and operated by Palox Limited, a company registered in Cyprus with registered number HE276374, whose registered office is at 4 Zinas Kanther Street, 3035 Limassol, Cyprus.

 

 

WHEN WE COLLECT YOUR PERSONAL DATA

 

We are the data controller and we take your privacy seriously and want you to understand our practices with respect to the handling of your personal data.  This privacy statement explains how we do this.

 

This web site may have different sub-sites for our business, products and services, which may also have their own privacy statements.  Please read these if you visit our sub-sites.

 

If you decide to contact us or make use of personalized services (e.g. by subscribing to a newsletter or by setting your personal preferences), then you will be asked to submit the limited personal data which is necessary for us to provide that service or handle your query.  This data may include your name, address, telephone number, email address and product interests.  This is completely voluntary.

 

If you ask us to send you newsletters, webcasts or other communications, we rely on your active consent in order to do so. You may opt-out of receiving these communications at any time.

 

If any form which collects your personal data allows you to voluntarily provide additional information, we seek this information because we think it will help us to give you a better quality service. You do not have to provide such information if you do not wish to do so.

 

We also collect personal data from cookies, which we explain more about below.

 

 

SITE TRAFFIC INFORMATION & COOKIES

 

Our website uses cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

 

This information helps us to:

 

  • continuously improve our site’s content and functionality by analyzing where, on which types of devices and how our site is used, how many visitors we receive, and where they click through to the site from; and
  • remember you in case you re-visit our site, so we will know if you have already been served with cookie banners, surveys, or (where site content is undergoing testing) which version of the content you were served.

 

You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

We have listed below the web services we use to monitor and manager traffic to our web site.  These services have their own privacy policies and opt-out mechanisms, which we encourage you to visit and manage your privacy controls on their systems.

LinkedIn

The LinkedIn insight tag allows us to perform campaign reporting and unlock valuable insights about web site visitors that may come via the campaigns we run on LinkedIn.

Google Analytics

We use Google Analytics to understand how our media campaigns work and how you interact with our website in order to improve the user experience.

USES MADE OF YOUR DATA

 

We will process and use your data for the following purposes (“Purposes”):

  • to provide you with information that you request from us;
  • to provide you with products and services that you order from us;
  • to carry out our obligations arising from any contracts entered into between you and us;
  • for administration of your account

 

Provided you have given your consent, we may also use your data to provide you with information about us, our products and services by telephone or electronically, and/or pass your details to carefully selected third parties in order to provide this information. You may withdraw your consent at any time, by contacting us at any of the following:

 

Email:  use the ‘Contact us‘ functionality in the web site’s footer

Post:  4 Zinas Kanther Street, 3035 Limassol, Cyprus

Telephone:

 

You will also be given the opportunity to withdraw consent to phone, or electronic marketing each time that we contact you by these methods.

Your data will be held by Palox Limited and, as we license our technologies to market and sell licensed products and services world-wide through licensees and distributors, we may need to pass your information to others, which may be based outside the European Economic Area (“EEA”).

We may also need to pass your data to one of our carefully selected third parties, including licensees, suppliers or sub-contractors (“Third Parties”), in order to fulfil the Purposes, such as for provision of product supply and support services. These Third Parties may also be based or operate outside the EEA.

By submitting your data to us, you agree that it may be transferred to the relevant licensees, distributors and suppliers of Palox Limited and/or to our Third Parties, and that it may be stored, accessed and used by them. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this data protection statement.

We will not otherwise transfer or disclose your data except with your consent, where we are required or permitted to do so by law, or to any successors in title to our business.

 

WHERE DOES YOUR PERSONAL DATA GO?

 

Any transfer of personal data to this web site will be secured by encryption.

 

All data about you that we store is stored on our secure servers, files and cloud. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential and you must not share it with anyone.

 

We sometimes use the services of third-party service providers. Any third-party provider we appoint must act in accordance with our written instructions when processing your personal data and must protect your personal data in line with the contractually required security measures. Where we store or transfer your personal data to a third-party provider based outside the European Economic Area, we take steps to ensure your personal data is adequately protected.

 

We have the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on our company. If there is a takeover, sale or purchase of our business, we may disclose your personal data to the new (or prospective) owner of the business.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

HOW LONG DO WE KEEP YOUR INFORMATION?

 

We will only hold your information for as long as necessary to fulfil the purposes for which it was collected, before making it non-identifiable or deleting it.  If you send us any ‘contact us’ messages, we will delete or de-identify these messages once we have finally satisfied your query.  If you choose to unsubscribe from a service, we may keep a ‘suppression list’ containing your details so we know you have unsubscribed.

 

 

YOUR RIGHTS, COMPLAINTS & HOW TO CONTACT US

 

You have the right to access your personal data and ask for it to be rectified or deleted at any later time.  If you have questions or concerns relating to the handling of your personal data, or other privacy related query, please get in touch with us using  ‘Contact us‘ functionality in the web site’s footer.  Please also use these links for non-privacy related queries.  If you are in the EU, you also have the right to raise a privacy concern with the Data Protection Authority established in the relevant EU country.

 

 

THIRD-PARTY WEBSITES WE LINK TO

 

Our website may contain links to third-party sites. This privacy statement does not apply to those third-party sites.  We recommend that you read the privacy statements of any other sites that you visit as we cannot accept responsibility for the privacy practices of these sites, which may be different to ours.

 

 

FREEDOM OF INFORMATION ENQUIRIES

 

If you represent a public authority governed by the Freedom of Information Act and you wish to consult with a Palox Limited stakeholder about a potential disclosure of Palox Limited information pursuant to a request you have received, please get in touch using our contact page, giving your name, the name of the public authority you represent, your contact details, the nature of the request and the deadline for disclosure and a responsible Palox Limited person will contact you.

 

 

CHANGES TO THE PRIVACY STATEMENT

 

We may update this privacy statement from time to time and recommend that you revisit it on occasion to see the latest version.  This statement was last updated in September 2020.